Frequently asked questions

To make a booking on MyDham, simply follow these steps: - Visit our website or download our app. - Select the type of travel experience you are looking for, such as hotel, tour, activity, or property rental. - Enter your destination, travel dates, and any other relevant details. - Browse through the available options and select the one that suits your preferences. - Review the details of your booking, including the price and any additional inclusions or requirements. - Provide your personal information and payment details to confirm the booking. - Once your booking is confirmed, you will receive a confirmation email with all the necessary details.

We accept various payment methods to provide convenience and flexibility to our customers. You can make a payment using: - Credit or debit cards (Visa, Mastercard, American Express) - Net banking - Mobile wallets -UPI

Yes, you can modify or cancel your booking, subject to the terms and conditions of the specific travel experience. To make any changes or cancellations, please contact our customer support team or refer to the instructions provided in your booking confirmation email.

Our refund policy varies depending on the type of travel experience and the specific terms and conditions set by the service provider. We strive to provide a seamless refund process, and in most cases, refunds are processed within 5 business days. However, please note that certain bookings may be non-refundable or subject to cancellation fees. For more details, please refer to our Terms of service page.

If you have any questions, concerns, or need assistance with your booking, our customer support team is available to help. You can reach us through the contact information provided on our website or app. We aim to respond to all inquiries promptly and provide the necessary support to ensure a smooth travel experience.

At MyDham, we strive to ensure that all the travel experiences offered on our platform are reliable and safe. We work closely with our service providers to ensure they meet the necessary legal and ethical standards. However, it is important to note that MyDham acts as an intermediary platform, connecting customers with service providers. While we strive to provide accurate information, we cannot be held liable for the actual travel experiences provided by the service providers. We recommend reviewing the terms and conditions of the service providers before making a booking.

Yes, you can book travel experiences for a group. During the booking process, you will have the option to specify the number of people participating in the experience. Please ensure that you provide accurate information regarding the number of participants to avoid any inconvenience during your trip.

If you encounter any issues or disputes during your travel experience, we encourage you to first attempt to resolve them through amicable negotiations with the service provider. Open and transparent communication is key to finding a mutually satisfactory resolution. If a resolution cannot be reached, you may escalate the matter to the competent Indian authorities for further review and resolution.