Our COVID-19 Response

At MyDham, we are committed to providing a safe and enjoyable travel experience for our customers. As a company that offers hotel, tour, activity, and rental booking services in religious places of India, we understand the importance of adhering to COVID-19 guidelines and regulations. We prioritize the health and well-being of our guests and the communities we serve. Here’s how we are responding to the COVID-19 pandemic:

1. Promoting COVID-19 Safety Measures: We actively encourage all our guests to follow COVID-19 safety measures while visiting any new places, whether alone or with family. This includes wearing masks, practicing social distancing, and frequently sanitizing hands. We provide information and reminders about these safety measures throughout the booking process and in our communication with guests.

2. Updated Health and Safety Guidelines: We closely monitor the guidelines and recommendations provided by health authorities and local governments. We regularly update our health and safety guidelines to align with the latest information. This ensures that our guests have access to accurate and up-to-date information regarding COVID-19 protocols.

3. Partner Compliance: We work closely with our partners, including hotels, tour operators, activity providers, and rental property owners, to ensure they are following COVID-19 safety protocols. We communicate the importance of implementing and maintaining these measures to protect the health and safety of our guests. We encourage our partners to adhere to local regulations and guidelines.

4. Flexible Booking Options: We understand that travel plans may need to change due to COVID-19. To provide flexibility to our guests, we offer flexible booking options, including free cancellations or rescheduling options in certain cases. We aim to accommodate our guests’ needs and provide peace of mind during these uncertain times.

5. Enhanced Cleaning and Sanitization: We encourage our partners to implement enhanced cleaning and sanitization protocols to ensure the cleanliness and safety of their facilities. This includes regular disinfection of high-touch surfaces, providing hand sanitizing stations, and following recommended cleaning procedures.

6. Communication and Support: We maintain open lines of communication with our guests, providing them with timely updates and information regarding their bookings and any changes related to COVID-19. Our customer support team is available to assist guests with any questions or concerns they may have.

7. Monitoring the Situation: We closely monitor the COVID-19 situation in the areas where we operate. If there are any significant changes or developments, we will promptly communicate with our guests and provide guidance based on the latest information.

At MyDham, we are dedicated to promoting responsible and safe travel. We understand the importance of following COVID-19 guidelines and regulations to protect the health and well-being of our guests and the communities we serve. By working together and adhering to these measures, we can ensure a safe and enjoyable travel experience in the religious places of India.

(Government of India Ministry of Health and Family Welfare)

Guidelines for International Arrivals

Ministry of Health & Family Welfare has issued ‘Guidelines for International Arrivals’ in
context of COVID-19 pandemic and updated the same from time to time. The present
guidelines are being revised in light of declining trajectory of COVID-19 cases globally.
Scope
This page provides protocols to be complied by international travellers as well as points
of entry (airports, seaports and land border) and shall be valid w.e.f. 20th July, 2023 (00.00 Hrs
IST) till further orders.
A.1. Planning for Travel
i. All travellers should preferably be fully vaccinated as per the approved primary schedule
of vaccination against COVID-19 in their Country.
A.2. During Travel
ii. In-flight announcement about the ongoing COVID-19 pandemic including precautionary
measures to be followed (preferable use of masks and following physical distancing) shall
be made in flights/travel and at all points of entry.
iii. Any passenger having symptoms of COVID-19 during travel shall be isolated as per
standard protocol i.e. the said passenger should be wearing mask, isolated and segregated
from other passengers in flight/travel and shifted to an isolation facility subsequently for
follow up treatment.
A.3. On arrival
iv. De-boarding should be done ensuring physical distancing.
v. Thermal screening should be done in respect of all the passengers by the health officials
present at the point of entry.
vi. The passengers found to be symptomatic during screening shall be immediately isolated,
taken to a designated medical facility as per health protocol (as above).
vii. All travellers should self-monitor their health post arrival also shall report to their nearest
health facility or call National helpline number (1075)/ State Helpline Number in case they
have any symptoms suggestive of COVID-19.

Important Links

https://tourism.gov.in/sites/guidline-for-hotels

Stay safe and travel safe. Your well-being is our top priority at MyDham. As you embark on your journey to the religious places of India, remember to follow COVID-19 guidelines and regulations. Together, we can create a safe and memorable travel experience. Happy travels!